Refund policy

At ZAN WEAR, your satisfaction is our priority. Here's a quick guide to our return and exchange policy:

Eligibility for Exchange:

Exchange is possible ONLY if you received a wrong or damaged item.

The item must be unworn, unused, with tags, and in the original packaging.

Don't forget to keep your receipt or proof of purchase.

Initiating a Return:

Follow the provided instructions for returning your item.

Sale Items:

No return or exchange on items sold at discounted prices.

Damages And Issues:

Inspect your order upon arrival.

Non-Returnable Items:

Customized stitching, express stitching, and shipping charges are non-returnable.

Sale items and gift cards cannot be returned.

International Orders are non returnable

Refunds:

Refunds are not standard, but cancellations within a day may be considered.

Expect automatic refunds on your original payment method within 10 business days.

Your satisfaction matters to us. If you have any questions, reach out to us at info@zanwear.com.